Adding Listeners gives Class Path Class Error


Hello Team,

There is requirement to add a listener in jira.

When Commented on an issue the Status of the issue should be changed from one status to other.I tried adding the Listener, where it worked in the Test Environment.

Class Path Used here is


But same Listener does not work on the Prod Environment.

It displays the Following Error.

Class [com.atlassian.jira.toolkit.listener.AutoTransitionListener] was not found. Ensure that you have typed it correctly and it is in the classpath.


A quick Help Would be greatly Appreciated.




1 answer

0 vote

Have you installed the JIRA Toolkit add-on in production?  (The main question I'm reaching for here is "what are the differences between Test and Prod - but the most likely explanation is that you're missing the Toolkit on Prod)

@Yogashree what was the solution for this? I have the same problem. 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,149 views 6 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot