Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

unable to log in as admin

I just installed jira software and confluence and now I am unable to log in as administrator

1 answer

0 votes
Ganesh Babu Community Leader Dec 30, 2019

Hi @Kawana Pou 

Is that you forgot your admin login credentials?

Or you couldn't complete the setup?

If you have forgotten your admin password, i will attach the document here which would help you to login as recovery_admin after following the link.

Please ensure that once you login as recovery_admin, change your initial admin password and disable the recovery_admin and then restart the instance.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

51 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you