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I'm new here but have a problem and need a help from you.
I´m a Jira administrator and when create a new dashboard as like a system dashboard or select from other user, the body of dashboard almost disappears (as like the bottom goes up - images attached) , this is happening with all users, the all dashboards created before are working but we we create a new one has the same problem. I tried to change from private dashboard, try to share to public and nothing change. This is a problem because all users have the same problem on theirs new dashboard, in my opinion some java css disappears in some place :(.
Thanks for all!
I think its the banner that is causing the issue. Check you might have some HTML tags open. Or else remove the banner and check.
Are you using a reverse proxy/loadbalancer (Apache or NginX)? In that case, make sure there is communication open between the Application server and the load balancer (App server to Load balancer). Because dashboard gadgets send requests to Jira through load balancer.
Dashboards to load correctly, you also need to import the certificate into Jira's truststores as explained here
Are you including any third party plugin gadgets on your personal dashboard? have you tried keeping the same gadgets as the system dashboard? then check if the problem persists.
Another thing you can check is if there is any browser extension that is messing up with your dashboard. I have seen some issues with extensions like Grammerly in the past but not exactly this type of issue.
Try starting Jira in SAFE mode i.e. disabling all user-installed plugins. You can find that option in Add-ons >> Manage Add-ons, at the bottom of the page. If it works fine in safe mode, then its clearly some plugin. Then you can start enabling plugins one by one to find the culprit.