Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,456,811
Community Members
 
Community Events
176
Community Groups

sub-tasks no viewable on issue view

We recently upgraded to JIRA Server 8.22.1 and noticed users are unable to see sub-tasks under the parent issue, whereas prior to the upgrade these were visible.

  • This project does not have issue level security turned on (at least in the place I checked it doesn't)
  • jira-administrators can see the sub-tasks, general users cannot
  • The sub-task drop-down on the issue view isn't available
    • When viewing an issue, you should see Details, Description, Attachments, Sub-tasks - that option is missing for users.

How do we get that option to appear on issue view for non-administrators?  Why would this happen?

Thank you in advance,
Scott

1 answer

0 votes

Jira doesn't have this sort of security natively, and it has nothing that hides sub-tasks from the owners of the parents.  If you are having problems seeing child issues, you should be talking to the people who gave you the app to do it!

The App to do it?  It's JIRA, so that's why I came to the Atlassian community. 

Jira doesn't hide things natively, so if the sub-tasks are missing, you've got an app that is hiding them.  

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events