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running JIRA + Crowd as Docker-Containers - Login at JIRA is possible but shown as not synchron Edited

Hello together,


we are running Crowd + Confluence + Jira (Core+Software+ServiceManagement) as Docker-Containers.

Login at all Applications works via Users administrated via Crowd and is shown correctly at Confluence (= last login + synchronised).

The Login at Jira works via Users administraded via Crowd too - but is not shown correctly at Jira (> last login = never + never synchronised or last time of sync. = technical fieldnames and not date/time).

Any help would be great!01 - nie angemeldet.png02 - noch nie synchronisiert.png03 - Ausgabe letztmalig synchronisiert mit technischen Feldbezeichnungen statt Startzeit und Dauer als Zeitangabe.png04 - Crowd - user - kann sich angeblich bei keiner Anwendung anmelden.png

= admin-user exists as member of all needed groups, but is not visible under "the user can authenticate with the following applications" ... while login at all Applications works

05 - installierte Anwendungen.png06 - user wird bei allen Anwendungen ausgewiesen.png07 - user gehört allen gewünschten Gruppen an.png

1 answer

0 votes

Hi @IP_org - Webmaster 

did you try to put into the debug mode for next package com.atlassian.crowd ? 

then you can see what's happened during authentication

At first - many thanks for your response!


The only tool we used in this context until today is the Log-Analyzer - but - without any useful hint/s.


If thinking about the debug mode ... I have a problem how to enable it via docker.

Could you log int into container and then double check in {jira_home}/logs/atlassian-jira.log, please?

docker exec -it <CONTAINER_ID> /bin/sh

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