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running JIRA + Crowd as Docker-Containers - Login at JIRA is possible but shown as not synchron

Edited

Hello together,

 

we are running Crowd + Confluence + Jira (Core+Software+ServiceManagement) as Docker-Containers.

Login at all Applications works via Users administrated via Crowd and is shown correctly at Confluence (= last login + synchronised).

The Login at Jira works via Users administraded via Crowd too - but is not shown correctly at Jira (> last login = never + never synchronised or last time of sync. = technical fieldnames and not date/time).

Any help would be great!01 - nie angemeldet.png02 - noch nie synchronisiert.png03 - Ausgabe letztmalig synchronisiert mit technischen Feldbezeichnungen statt Startzeit und Dauer als Zeitangabe.png04 - Crowd - user - kann sich angeblich bei keiner Anwendung anmelden.png

= admin-user exists as member of all needed groups, but is not visible under "the user can authenticate with the following applications" ... while login at all Applications works

05 - installierte Anwendungen.png06 - user wird bei allen Anwendungen ausgewiesen.png07 - user gehört allen gewünschten Gruppen an.png

1 answer

0 votes

Hi @IP_org - Webmaster 

did you try to put into the debug mode for next package com.atlassian.crowd ? 

then you can see what's happened during authentication

At first - many thanks for your response!

 

The only tool we used in this context until today is the Log-Analyzer - but - without any useful hint/s.

 

If thinking about the debug mode ... I have a problem how to enable it via docker.

Could you log int into container and then double check in {jira_home}/logs/atlassian-jira.log, please?

docker exec -it <CONTAINER_ID> /bin/sh

Please excuse my delayed response.

We do not find any helpful hint inside atlassian-jira.log and also it seems to be not possible to insert the full Log-Content into this community-dialogue.

It seems, that the User-Directory at Crowd is write-protected when trying to access from Jira.

Otherwhise i am absolutely shure that while setup I allowed read+write according to that User-Directory. Now it is not editable. Also deleting + fresh setup brings that connection not to work.

2021-05-01 17:06:25,005+0000 Caesium-1-1 ERROR ServiceRunner [c.a.crowd.directory.DbCachingDirectoryPoller] Error occurred while refreshing the cache for directory [ 10100 ].
com.querydsl.core.QueryException: Caught PSQLException for insert into public.cwd_synchronisation_status (directory_id, sync_start, sync_status, status_parameters, id)
values (?, ?, ?, ?, ?)
at com.querydsl.sql.DefaultSQLExceptionTranslator.translate(DefaultSQLExceptionTranslator.java:50)
at com.querydsl.sql.Configuration.translate(Configuration.java:459)
at com.querydsl.sql.dml.SQLInsertClause.execute(SQLInsertClause.java:445)
at com.atlassian.jira.database.IdGeneratingSQLInsertClause.executeWithId(IdGeneratingSQLInsertClause.java:71)
at com.atlassian.jira.crowd.embedded.ofbiz.OfBizDirectorySynchronisationStatusDao.lambda$add$1(OfBizDirectorySynchronisationStatusDao.java:70)
at com.atlassian.jira.database.DefaultQueryDslAccessor.lambda$executeQuery$0(DefaultQueryDslAccessor.java:68)
at com.atlassian.jira.database.DatabaseAccessorImpl.lambda$runInTransaction$0(DatabaseAccessorImpl.java:105)
at com.atlassian.jira.database.DatabaseAccessorImpl.executeQuery(DatabaseAccessorImpl.java:74)
at com.atlassian.jira.database.DatabaseAccessorImpl.runInTransaction(DatabaseAccessorImpl.java:100)
at com.atlassian.jira.database.DefaultQueryDslAccessor.executeQuery(DefaultQueryDslAccessor.java:67)
at com.atlassian.jira.crowd.embedded.ofbiz.OfBizDirectorySynchronisationStatusDao.add(OfBizDirectorySynchronisationStatusDao.java:67)
at com.atlassian.crowd.manager.directory.InDatabaseDirectorySynchronisationInformationStore.syncStarted(InDatabaseDirectorySynchronisationInformationStore.java:120)
at com.atlassian.crowd.manager.directory.SynchronisationStatusManagerImpl.syncStarted(SynchronisationStatusManagerImpl.java:53)
at com.atlassian.crowd.manager.directory.DirectorySynchroniserImpl.synchronise(DirectorySynchroniserImpl.java:78)
at com.atlassian.crowd.directory.DbCachingDirectoryPoller.pollChanges(DbCachingDirectoryPoller.java:45)
at com.atlassian.crowd.manager.directory.monitor.poller.DirectoryPollerJobRunner.runJob(DirectoryPollerJobRunner.java:92)
at com.atlassian.scheduler.core.JobLauncher.runJob(JobLauncher.java:134)
at com.atlassian.scheduler.core.JobLauncher.launchAndBuildResponse(JobLauncher.java:106)
at com.atlassian.scheduler.core.JobLauncher.launch(JobLauncher.java:90)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.launchJob(CaesiumSchedulerService.java:435)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJob(CaesiumSchedulerService.java:430)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeClusteredJobWithRecoveryGuard(CaesiumSchedulerService.java:454)
at com.atlassian.scheduler.caesium.impl.CaesiumSchedulerService.executeQueuedJob(CaesiumSchedulerService.java:382)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeJob(SchedulerQueueWorker.java:66)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.executeNextJob(SchedulerQueueWorker.java:60)
at com.atlassian.scheduler.caesium.impl.SchedulerQueueWorker.run(SchedulerQueueWorker.java:35)
at java.lang.Thread.run(Thread.java:748)
Caused by: org.postgresql.util.PSQLException: ERROR: could not read block 0 in file "base/16389/27664": read only 0 of 8192 bytes
at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:2553)
at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:2285)
at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:323)
at org.postgresql.jdbc.PgStatement.executeInternal(PgStatement.java:473)
at org.postgresql.jdbc.PgStatement.execute(PgStatement.java:393)
at org.postgresql.jdbc.PgPreparedStatement.executeUpdate(PgPreparedStatement.java:130)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)
at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)
at com.atlassian.jira.ofbiz.sql.PreparedStatementWrapper.executeUpdate(PreparedStatementWrapper.java:47)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.lambda$executeUpdate$7(DiagnosticPreparedStatement.java:69)
at com.atlassian.diagnostics.internal.platform.monitor.db.DefaultDatabaseDiagnosticsCollector.recordExecutionTime(DefaultDatabaseDiagnosticsCollector.java:70)
at com.atlassian.jira.diagnostic.connection.DatabaseDiagnosticsCollectorDelegate.recordExecutionTime(DatabaseDiagnosticsCollectorDelegate.java:55)
at com.atlassian.jira.diagnostic.connection.DiagnosticPreparedStatement.executeUpdate(DiagnosticPreparedStatement.java:69)
at com.querydsl.sql.dml.SQLInsertClause.execute(SQLInsertClause.java:423)
... 24 more

2021-05-01 16:55:25,985+0000 http-nio-8080-exec-8 ERROR st******.a********* 1015x785x1 17rhz48 92.196.192.141,192.168.178.25 /secure/admin/WebSudoAuthenticate.jspa [c.a.j.security.login.LoginStoreImpl] com.atlassian.crowd.exception.ApplicationPermissionException: Not allowed to update user attributes 'st******.a*********' in directory 'Crowd'.
com.atlassian.crowd.exception.OperationNotPermittedException: com.atlassian.crowd.exception.ApplicationPermissionException: Not allowed to update user attributes 'st******.a*********' in directory 'Crowd'.
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.setUserAttribute(CrowdServiceImpl.java:335)
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.setUserAttribute(CrowdServiceImpl.java:324)
at com.atlassian.jira.security.login.LoginStoreImpl.setLong(LoginStoreImpl.java:132)
at com.atlassian.jira.security.login.LoginStoreImpl.updateLastLoginTime(LoginStoreImpl.java:109)
at com.atlassian.jira.security.login.LoginStoreImpl.recordLoginAttempt(LoginStoreImpl.java:49)
at com.atlassian.jira.security.login.RecoveryLoginStore.recordLoginAttempt(RecoveryLoginStore.java:60)
at com.atlassian.jira.security.login.LoginManagerImpl.recordLoginAttempt(LoginManagerImpl.java:340)
at com.atlassian.jira.security.login.LoginManagerImpl.authenticateWithoutElevatedCheck(LoginManagerImpl.java:205)
at com.atlassian.jira.web.action.admin.WebSudoAuthenticate.doValidation(WebSudoAuthenticate.java:125)

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