We have configured our agile board to show four columns Open, In Progress, Ready for QA and Done.
We want to generate bundown chart to include "Ready for QA" status/column along with "Done" status/column.
I've read somewhere that Agile/GH Burndown only looks are the right most column for Burndown. However even when I combine the two columns, I still don't see the correct burndown rate.
I even went as far as marking the "Ready for QA" as Resolution = Done and still no result?
The Burndown Chart has a configuration on when it will "burn down". It's either by "Story Points" when an issue is closed or by "Logging Work" to the issue which will be subtracted to its total Estimate Hours.
Assuming you have configured the first one, you have to make sure that your "Read for QA" column have the configuration to "Set Resolution" when it is moved to that column (Boards Configuration > Columns > Tick the Set Resolution checkbox). Double check that.
I'm trying to use either "Story Points" OR "Issue Count" to track the burn down. So if I have 50 (issues or Story Points) - and I have 25 marked as (Ready for QA/Done) I should see 50% of my work completed, right and a nice steady burn rate.
I don't have a "Set Resolution" option in (Boards Configuration > Columns > Tick the Set Resolution checkbox).
However in my workflow I do, and I tried marking it "Resolved" or "Done" and the issue is crossed out correcetly, but still is not represented in my burn down report.
Joshua, the burn down will use only one setting, it's not "either". My question is, what is your board using right now? Can you check your board configuration on how does it? (Boards Configuration > Estimation > Time Tracking) Are you the board administrator? Try moving the status between the columns so you can see the checkbox.
Hi Gabrielle - I've tried many experients and based on what I see, the "Ready for QA" have a resolution set, but are still not burned down in our reports. It's only once I move them to the left most column for any reason will they get burned down. Additionally I don't see a "Set Resolution" checkbox in the Board -->Configure–>Column management settings.
As @Joshua Baptiste and @palar in 2019, 3 years after above discussion, I am still unable to see the neither the tick box nor burn down does not work for resolved issues, in-spite of marking resolution for status resolved issues.
Estimation is based on time tracking in hours, nothing works. I still do not see resolved with resolution marked for tickets being burned down on the report. :(
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events