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"Could not retrieve billable hours for worklog" Error

":2017-04-19 10:30:02,449 http-bio-8443-exec-84 ERROR 629x18947202x1 17guiyq 156.117.95.114 /rest/tempo-planning/1/folio/21/overview/ [c.t.f.service.workedhours.JIRAWorkedHoursProviderServiceImpl] Could not retrieve billable hours for worklog [54780] : [A work attribute value for worklog id '54780' and work attribute id '1' does not exist]"

 

Getting above error in jira logs. Not sure what is issue. Please suggest a solution.

Also we have worklog id, how to find the issue or project of the corresponding worklog id.

Thanks,

Krithica

1 answer

0 votes
M Amine
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 23, 2021

You are using Tempo Timesheet. Billable hours are not standard in Jira. 

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