Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

"Could not retrieve billable hours for worklog" Error

":2017-04-19 10:30:02,449 http-bio-8443-exec-84 ERROR 629x18947202x1 17guiyq 156.117.95.114 /rest/tempo-planning/1/folio/21/overview/ [c.t.f.service.workedhours.JIRAWorkedHoursProviderServiceImpl] Could not retrieve billable hours for worklog [54780] : [A work attribute value for worklog id '54780' and work attribute id '1' does not exist]"

 

Getting above error in jira logs. Not sure what is issue. Please suggest a solution.

Also we have worklog id, how to find the issue or project of the corresponding worklog id.

Thanks,

Krithica

1 answer

0 votes
Mohammed Amine Community Leader Nov 23, 2021

You are using Tempo Timesheet. Billable hours are not standard in Jira. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

324 views 1 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you