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imap mail handler cannot process emails within the configured mail queue delay. 

"unable to process as the recipients does not match catch email"

 

1 answer

0 votes
Adrian Atlassian Team Jan 20, 2020

Hi @Muna Khamis 

 

please check the mail handler configuration and remove the catch email settings and try again. 

its also a good idea to check the incoming mail logs located in the jira-home/log directory for any errors. 

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