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mail handler

Muna Khamis
Muna Khamis Jan 18, 2020

imap mail handler cannot process emails within the configured mail queue delay. 

"unable to process as the recipients does not match catch email"

 

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Adrian Stephen
Adrian Stephen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 20, 2020

Hi @Muna Khamis 

 

please check the mail handler configuration and remove the catch email settings and try again. 

its also a good idea to check the incoming mail logs located in the jira-home/log directory for any errors. 

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