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logins getting mixed up - unable to access admin panel

Edited

I have a Jira login with my company email address. I have also created a personal Jira account with my gmail address which is at least a year old.

I have not logged in with my gmail account for about a year.

Recently, I have tried to access the admin panel, https://<company>.atlassian.net/secure/admin/ViewApplicationProperties.jspa, but this fails and I get a message:

 

<company>.atlassian.netYour operation is taking longer than usual

Sorry, your operation is taking longer than usual. Please try again in a few minutes.

If you're still seeing this screen after ten minutes please raise a support request.

Try Again

 


Subsequent to this, I see that my login has changed and I now see my gmail account details. 

Any suggestions how I can get to the admin section of Jira. 

I am not sure if this is a community question and I would feel more comfortable sending the question to a support/help desk. Is there no such thing for Jira or am I missing something?

Also, whereas before I was able to edit a workflow, I am no longer able to. in Projects/<projectName>/project settings I can view the workflows but under actions I can no longer see the edit option.

Yes, I am still flagged as administrator

 

 

 

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