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localhost 8080 refused to connect after installation

C:\Windows\system32>cd C:\Program Files\Atlassian\Jira\bin

C:\Program Files\Atlassian\Jira\bin>startup

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Atlassian Jira
Version : 8.11.0

JAVA_HOME "C:\Program Files\Java\jdk-13.0.2" contains spaces. Please change to a location without spaces if this causes problems.

If you encounter issues starting or stopping Jira, please see the Troubleshooting guide at https://docs.atlassian.com/jira/jadm-docs-0811/Troubleshooting+installation

Using CATALINA_BASE: "C:\Program Files\Atlassian\Jira"
Using CATALINA_HOME: "C:\Program Files\Atlassian\Jira"
Using CATALINA_TMPDIR: "C:\Program Files\Atlassian\Jira\temp"
Using JRE_HOME: "C:\Program Files\Atlassian\Jira\jre\"
Using CLASSPATH: "C:\Program Files\Atlassian\Jira\bin\bootstrap.jar;C:\Program Files\Atlassian\Jira\bin\tomcat-juli.jar"
'find' is not recognized as an internal or external command,
operable program or batch file.
'find' is not recognized as an internal or external command,
operable program or batch file.
'find' is not recognized as an internal or external command,
operable program or batch file.
****************************************************************************
******* Wrong JVM version! Jira requires 1.8 or 11 to run. *******
****************************************************************************
***
*** Output of java -version command is:
openjdk version "1.8.0_202"
OpenJDK Runtime Environment (AdoptOpenJDK)(build 1.8.0_202-b08)
OpenJDK 64-Bit Server VM (AdoptOpenJDK)(build 25.202-b08, mixed mode)
*** (End of output) ***
***
*** Environment variable 'ignore_jvm_version' is set to 'true'
*** JIRA is going to bypass restriction and run using existing JVM version
***
****************************************************************************
9 was unexpected at this time.
C:\Program Files\Atlassian\Jira\bin>

1 answer

0 votes

There are three lines in here I would worry about:

1. JAVA_HOME "C:\Program Files\Java\jdk-13.0.2" contains spaces.

It would be a good idead to fix the spaces things, it can give you problems later, but the thing I am really worried about is the very invalid version of Java you have there.  13.0.2 can work, but it implies you are using something you have not configured the rest of your setup to work with

2. Wrong JVM version! Jira requires 1.8 or 11 to run

That's the "smoking gun" - it's found a totally unsupported JVM to try to run with

3. Environment variable 'ignore_jvm_version' is set to 'true'

Do not do this.  Atlassian systems are no more or less intolerant than most others of unsupported JVMs - they'll try, but when it's not a valid version, they'll fail and not worry about it beyond saying "unsupported".

The very short answer to this question is "stop trying to run it with an unsupported JVM".  First thing to do is use a supported one, as defined in https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html

I am facing same issue.

Please help me

You'll need to change your setup so that it uses a valid supported version of Java.

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