Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,298,399
Community Members
 
Community Events
165
Community Groups

jira8.22,mysql8.0.28,Error restoring backup data

the following error occurred while importing existing backup data:

Incorrect string value: '\xF0\xA0\xAE\xB7\xE5\x8E...' for column 'NEWSTRING' at row 1

1 answer

The string you are seeing there is (probably) a  unicode 4 byte encoded character - these were added when we ran out of space in the 3 byte scheme.  You usually see them in more recently standardised Emojis.

Sadly, I learned this the same way you have - trying to prep an upgrade, Jira issues were going missing, finding a very similar error.  Turns out one of the client's users was fond of using the 💩 emoji when creating new issues.

If it is this, then @Mohamed Benziane has given you the right answer, but I can add "look at the character set first" - if you don't set it as documented, MySQL only supports the 3 byte scheme off-the-shelf!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

186 views 1 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you