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how to create an assignment group


Example (photo not mine)


I can't seem to find any "site-admins" anywhere on this page to create a team

1 answer

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 20, 2022 • edited

Hi @Janna 

This doesn't look like a Team - it looks like someone has created a user called Team Support - hence why it can be chosen from the Assignee field.

You could do that - or create a custom field - such as a...

  • Group Picker: Then, create Groups, add users to them - and then you could refer to them from this field
  • Select List: List all your teams in the list, and pick from them

...and add it to your Screen.

Let us know if any of these sound like a good option for you!


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