how do you measure percentage availability of Jira Data Centre?

[Arnold]

We'd like to show that our Jira Service was available >=99.9% of the time over the previous 30 day interval (or, more advanced, over any interval e.g. 'this past year')

Is anyone here doing this for their on-premise Jira Data Centre service?

[Fabio Racobaldo _Herzum_]

Hi @Arnold ,

you should install free add on https://marketplace.atlassian.com/apps/20909/javamelody-monitoring-plugin?tab=overview&hosting=server

That plugin will provide that information.

Hope this helps,

Fabio

[Arnold]

Hi @Fabio Racobaldo _Herzum_ 

Thanks for this.

I had a look at the page and its images : I can see graphs (which we currently have using a different method) but I couldn't see a simple %ge number for uptime, which is what is desired.

Can you confirm that this plugin does give this?

[Fabio Racobaldo _Herzum_]

On JIRA data center instance you can retrieve that information on System -> Clustering menu where you can see the uptime for each single node.

Fabio

[Arnold]

Hi @Fabio Racobaldo _Herzum_ 

ah that 'uptime' is a different thing (time since last startup) than what I'm after.

What I'm after is a %ge uptime over an interval (e.g. over this last 30 days)

As an example:  If there were no unplanned, unexpected, undesired outages (e.g. the system became unavailable for whatever reason) over this 30 days, then it'd report  30/30 = 100% available

However, if (as an extreme example but it keeps the maths simple) the system was unavailable for 1 day over the interval (e.g. last 30 days) then it'd report 29/30 = 96.7% available.

Does your plugin recommendation accomplish that?  I couldn't tell from the images...

Ultimately that's what's desired:  a simple %ge availability over a given interval.

I've changed the original summary because you're right, using the term 'uptime' is ambiguous:  I've now changed it to 'how do you measure percentage availability of Jira Data Centre?'