@Shawn I suspect that these users are auto created, which allows you to integrate with Slack, Automation for jira, jira Outlook, Jira App chat applications, I suppose you can't remove them your self, but Atlassian who are managing the Jira core cloud application you can wait here for them to reply.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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