@Shawn They have access to this project, if you don't want to see them you need to revoke access to project, ( remove users from browse project, assignable user permission) should be enough not to see them )
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@Shawn I suspect that these users are auto created, which allows you to integrate with Slack, Automation for jira, jira Outlook, Jira App chat applications, I suppose you can't remove them your self, but Atlassian who are managing the Jira core cloud application you can wait here for them to reply.
Kind regards,
Mo
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