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copy Select List (single choice) to Component(s)

Edited

I have a custom field that is a Select List (single choice), 

When this is selected in Jira Service Desk, I want the selected value to be copied to the Components field in a new, different Software project. 

 

How can I accomplish this? 

 

I've tried adding the {{customfield_10188}} to the components field as an automation within service desk as well as in the end project when an issue is created. 

but I cant get it to work. 

How do I pick the selected option from custom field, to populate Components?  

2 answers

1 accepted

0 votes
Answer accepted

From the Automation section in the end project the issue is moving in to, make sure that you set a the smart value of your custom field in the Components field to copy. 

Also make sure that you check the box to let other rules trigger this rule. 

John Funk Community Leader Jul 06, 2021

Perfect!

0 votes
John Funk Community Leader Jul 06, 2021

Hi Thomas,

I don't know that this is going to be possible. Maybe with the Additional fields (JSON) section. 

There is this open feature request that you can vote for and follow:

https://jira.atlassian.com/browse/JRACLOUD-62229

Can you share the rule that you have so far? 

Hi John! 

I ended up solving this myself with my own automation. 

thanks. 

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