Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

can an administrator on jira server log in as another user ?

This question is in reference to Atlassian Documentation: Managing users

can an administrator on jira server log in as another user ?  I don't see this option on the server documentation, but is available on the cloud documentation.

4 answers

1 accepted

1 vote
Answer accepted
Tarun Sapra Community Leader Aug 12, 2016

"Switch User" script in the script runner. 

1 vote
Tarun Sapra Community Leader Aug 12, 2016

No you can't do this on server version of JIRA -

But if you have script runner plugin installed then it's possible as it has a built in script for doing the same.

is that available in cloud?

Hi @Mritunjaya Shar

as you mentioned the cloud version of Jira has the possiblity to impersonate a user (see

For server version you could use "Fast User Switcher (FUS) for Confluence". It also tracks usage statistics to comply with GDRP.


Hi Jan,


I dont see that option "Log in as user" in the user profile in our cloud Jira. Atlassian suggested us to use "user switcher for Jira" add on which is free.

Is that the version difference which making us not having that option?


If you have Jira Cloud none of these plugins work. But it is already possible in Jira Cloud to switch user, as suggested by me. Follow the instructions in the link to make it work. If this does not work you don't probably have the permissions.

See also on top of the linked page:
"If their account is a managed account, only an organization admin can make updates to their profile."

If you have Jira Server, the difference between the "User Switchet for Jira" and Fast User Switcher (FUS) for Confluence is,

  • that the latter has Support and
  • is GDPR ready. That means it is logged which user switches to another, when it was done and to which user he switched.

If you have any further questions don't hesitate.


0 votes

Hi i needs to login ( i needs to do some home work .

please help me to login.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Introducing External Collaboration for Confluence

We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on ...

185 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you