Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

call external webservice from Jira

I need to call a webservice from Jira to create a case in another system and receive the case number. What would be the best way to implement this in Jira Core?

I have two calls to make, one to get an authentication token and another to create the case and receive the case number created.  

1 answer

0 votes
Daniel Ebers Community Leader Oct 04, 2020

welcome to the Atlassian Community!

While I am not aware on a turnkey solution the basic tooling to meet the need will be Web Hooks" in Jira (Cloud). They can be tied to a post function in a workflow so the web service is called as soon as you create an issue.

Please find all further information on Web Hooks here:

With a bit of development and testing it should be possible to make the call out to the web service. If the overall solution will be a success depends a bit on the way the web service is built.


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Apps & Integrations

How to simplify creating release notes from Jira!

...igure out how fast you can release, so that you stay true to your development plan and the needs of your customers. In this article, we will introduce a few practical ways of documenting your release n...

27 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you