Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why is Jira Issue View in Kanban Board not displayed when clicked?

When I click on the related issue on the board, the detail information does not appear on the right.

kanban.png

1 answer

0 votes
John Funk Community Leader Jul 13, 2021

Hi Seema,

What type of project is this? Team-managed? Company-managed? Business? 

Thank you very much for the feedback. Software project type

Like John Funk likes this
John Funk Community Leader Jul 13, 2021

Software projects can be either Company-managed or Team-managed. Take a look at the very bottom left of the menu to see what it says. 

screenshot1.png

It looks like the one below. I'm having a problem with the kanban board. I created a kanban board in other projects and tried it, I can see the items there

 

image.png

John Funk Community Leader Jul 13, 2021

Ah, you are on Server - so sorry for initially missing that! Have you tried with another browser? Are others having the same problem as you? 

Yes, I tried it. I'm having such a problem with this project I'm seeing right now. I don't have a problem when I create a kanban board in another project

John Funk Community Leader Jul 13, 2021

I would go ahead and contract Atlassian Support to see if they can help you resolve it. Please post back here with any resolution. Thanks!

https://support.atlassian.com/contact/#/

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

⏰ Day in the life of a Jira Admin!

Hello Community! We thoroughly enjoyed this just-for-fun conversation in the Jira Admin Group about what it's like to be a Jira Admin. For #JiraJuly, our talented designers created these graphics t...

775 views 2 21
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you