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Why is Jira Issue View in Kanban Board not displayed when clicked?

When I click on the related issue on the board, the detail information does not appear on the right.

kanban.png

1 answer

0 votes
John M Funk Community Leader Jul 13, 2021

Hi Seema,

What type of project is this? Team-managed? Company-managed? Business? 

Thank you very much for the feedback. Software project type

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John M Funk Community Leader Jul 13, 2021

Software projects can be either Company-managed or Team-managed. Take a look at the very bottom left of the menu to see what it says. 

screenshot1.png

It looks like the one below. I'm having a problem with the kanban board. I created a kanban board in other projects and tried it, I can see the items there

 

image.png

John M Funk Community Leader Jul 13, 2021

Ah, you are on Server - so sorry for initially missing that! Have you tried with another browser? Are others having the same problem as you? 

Yes, I tried it. I'm having such a problem with this project I'm seeing right now. I don't have a problem when I create a kanban board in another project

John M Funk Community Leader Jul 13, 2021

I would go ahead and contract Atlassian Support to see if they can help you resolve it. Please post back here with any resolution. Thanks!

https://support.atlassian.com/contact/#/

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