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I constantly get email notifications from a wide range of issues from projects I never do any work in. I'm not a watcher of these issues, and I have never interacted with them in any way.
So why am I getting so many update emails?
The only possible culprit that I can think of is I created many of the Jira Automations that we currently run for our users (and no I created a service account that performs the actions, nothing is done with my user) and possibly the fact that I'm an admin, but I don't think either of these things should be bombarding me with unnecessary notifications.
Any ideas, or do you have any advice where to start troubleshooting?
Hi @Benjamin Dains ,
Your project notification scheme is most likely configured to send to role or group members at key points. This would sent to all, regardless of whether or not they are a watcher.
@Rob Horan well this is going to get really weird now, I checked the notification schemes and those all look like they shouldn't be sending me anything.
So I looked into the notification helper, and I used some of the issues that I received via my inbox this morning, and none of the notification events show green for my user. According to the helper I shouldn't receive any notifications on these random issues. I even tried a few, all from different projects along with every possible event combination, and still not seeing a reason why I should have received the updates.
To top it off we only have one notification scheme for all projects.
I'm glad you were able to figure it out! So sorry for not responding sooner, but I have been a bit under the weather recently.