In the old view, you could set the sort order of comments. The default is newest to the bottom, but it generally makes sense to have newest at the top so that the latest information is accessible. Where has the sort gone in the new view? I'm unable to locate it anywhere.
Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to sort the activities when using the new issue view. We have a feature request suggesting the implementation of this ability:
Please, click on vote and watch in order to hear about updates on the development cycle.
It seems the feature is back, but it has a serious problem that has cost us. When I have it sorted by Oldest first, which is how our tools are configured, scrolling down the bottom used to show you the newest comment. But, now, if there are a lot of comments, scrolling down to the bottom just shows you a button to click to see more newer comments. That button used to be at the top and allowed you to see older comments. When you scrolled down, it always showed you the newest comment at the bottom. We have made tons of mistakes in our triaging because of this. Can you please change it back so the button is ONLY for showing older comments?
Thank you for your feedback.
The feature that is in progress is the one below and I saw that you added your feedback there as well:
I also added the link to this question and your comment as internal, so our Product Managers and Developers can view it.
Since the feature is still in development, some things might still change, so the best place to share issues or new ideas is directly on the ticket.
Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events