When using XRAY/ Search Test Executions a errormessage appears

[Anita Hütter]

Do you have any idea where this errormessage comes from :

An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in class com.atlassian.jira.issue.fields.layout.column.ColumnLayoutItemImpl threw exception java.lang.NullPointerException at templates/jira/issue/table/macros.vm[line 117, column 34] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.Foreach.performIteration(Foreach.java:393) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:316) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212) at org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:122) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:113) at com.atlassian.jira.web.component.AbstractWebComponent.asHtml(AbstractWebComponent.java:44) at com.atlassian.jira.web.component.IssueTableWebComponent$1.write(IssueTableWebComponent.java:160) at com.atlassian.jira.web.component.IssueTableWebComponent.asHtml(IssueTableWebComponent.java:97) at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:70) at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:54) at com.atlassian.jira.plugin.issuenav.service.issuetable.ListViewIssueTableCreator.getTable(ListViewIssueTableCreator.java:60) at com.atlassian.jira.plugin.issuenav.service.issuetable.AbstractIssueTableCreator.create(AbstractIssueTableCreator.java:192) at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.createIssueTableFromCreator(DefaultIssueTableService.java:170) at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.getIssueTable(DefaultIssueTableService.java:268) at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.getIssueTableFromFilterWithJql(DefaultIssueTableService.java:115) at com.atlassian.jira.plugin.issuenav.IssueNavAction.performSearch(IssueNavAction.java:1083) at com.atlassian.jira.plugin.issuenav.IssueNavAction.doNav(IssueNavAction.java:420) at com.atlassian.jira.plugin.issuenav.IssueNavAction.doDefault(IssueNavAction.java:279) at sun.reflect.GeneratedMethodAccessor74253.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) at webwork.action.ActionSupport.execute(ActionSupport.java:157) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at

[Rogério Paiva - Xray Xporter · Accepted solution]

Hi @Anita Hütter 

This will require a full analysis of your server logs.

So it is best to contact Xray Support (http://xraysupport.xpand-it.com) to request additional information and help further.
It is necessary to troubleshoot the cause, and the best approach is to have a support team member handling your case since causes may differ from one customer's instance to another.

Thank you.

Kind regards,
Rogério Paiva [Xray Support Team]

[Anita Hütter]

Thank you for your advice! We could solve the issue with a background reindex.