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Do you have any idea where this errormessage comes from :
An error occurred whilst rendering this message. Please contact the administrators, and inform them of this bug. Details: ------- org.apache.velocity.exception.MethodInvocationException: Invocation of method 'getHtml' in class com.atlassian.jira.issue.fields.layout.column.ColumnLayoutItemImpl threw exception java.lang.NullPointerException at templates/jira/issue/table/macros.vm[line 117, column 34] at org.apache.velocity.runtime.parser.node.ASTMethod.handleInvocationException(ASTMethod.java:337) at org.apache.velocity.runtime.parser.node.ASTMethod.execute(ASTMethod.java:284) at org.apache.velocity.runtime.parser.node.ASTReference.execute(ASTReference.java:262) at org.apache.velocity.runtime.parser.node.ASTReference.value(ASTReference.java:507) at org.apache.velocity.runtime.parser.node.ASTExpression.value(ASTExpression.java:71) at org.apache.velocity.runtime.parser.node.ASTSetDirective.render(ASTSetDirective.java:142) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.Foreach.performIteration(Foreach.java:393) at org.apache.velocity.runtime.directive.Foreach.render(Foreach.java:316) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.directive.VelocimacroProxy.render(VelocimacroProxy.java:212) at org.apache.velocity.runtime.directive.RuntimeMacro.render(RuntimeMacro.java:247) at org.apache.velocity.runtime.parser.node.ASTDirective.render(ASTDirective.java:175) at org.apache.velocity.runtime.parser.node.ASTBlock.render(ASTBlock.java:72) at org.apache.velocity.runtime.parser.node.ASTIfStatement.render(ASTIfStatement.java:87) at org.apache.velocity.runtime.parser.node.SimpleNode.render(SimpleNode.java:336) at org.apache.velocity.Template.merge(Template.java:328) at org.apache.velocity.Template.merge(Template.java:235) at org.apache.velocity.app.VelocityEngine.mergeTemplate(VelocityEngine.java:381) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBodyImpl(DefaultVelocityManager.java:117) at com.atlassian.velocity.DefaultVelocityManager.writeEncodedBody(DefaultVelocityManager.java:97) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.toWriterImpl(DefaultVelocityTemplatingEngine.java:122) at com.atlassian.jira.template.velocity.DefaultVelocityTemplatingEngine$DefaultRenderRequest.asHtml(DefaultVelocityTemplatingEngine.java:113) at com.atlassian.jira.web.component.AbstractWebComponent.asHtml(AbstractWebComponent.java:44) at com.atlassian.jira.web.component.IssueTableWebComponent$1.write(IssueTableWebComponent.java:160) at com.atlassian.jira.web.component.IssueTableWebComponent.asHtml(IssueTableWebComponent.java:97) at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:70) at com.atlassian.jira.web.component.IssueTableWebComponent.getHtml(IssueTableWebComponent.java:54) at com.atlassian.jira.plugin.issuenav.service.issuetable.ListViewIssueTableCreator.getTable(ListViewIssueTableCreator.java:60) at com.atlassian.jira.plugin.issuenav.service.issuetable.AbstractIssueTableCreator.create(AbstractIssueTableCreator.java:192) at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.createIssueTableFromCreator(DefaultIssueTableService.java:170) at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.getIssueTable(DefaultIssueTableService.java:268) at com.atlassian.jira.plugin.issuenav.service.issuetable.DefaultIssueTableService.getIssueTableFromFilterWithJql(DefaultIssueTableService.java:115) at com.atlassian.jira.plugin.issuenav.IssueNavAction.performSearch(IssueNavAction.java:1083) at com.atlassian.jira.plugin.issuenav.IssueNavAction.doNav(IssueNavAction.java:420) at com.atlassian.jira.plugin.issuenav.IssueNavAction.doDefault(IssueNavAction.java:279) at sun.reflect.GeneratedMethodAccessor74253.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at webwork.util.InjectionUtils$DefaultInjectionImpl.invoke(InjectionUtils.java:70) at webwork.util.InjectionUtils.invoke(InjectionUtils.java:56) at webwork.action.ActionSupport.invokeCommand(ActionSupport.java:438) at webwork.action.ActionSupport.execute(ActionSupport.java:157) at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:39) at webwork.interceptor.NestedInterceptorChain.proceed(NestedInterceptorChain.java:31) at webwork.interceptor.ChainedInterceptor.intercept(ChainedInterceptor.java:16) at webwork.interceptor.DefaultInterceptorChain.proceed(DefaultInterceptorChain.java:35) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:225) at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:154) at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at
This will require a full analysis of your server logs.
So it is best to contact Xray Support (http://xraysupport.xpand-it.com) to request additional information and help further.
It is necessary to troubleshoot the cause, and the best approach is to have a support team member handling your case since causes may differ from one customer's instance to another.
Thank you.
Kind regards,
Rogério Paiva [Xray Support Team]
Thank you for your advice! We could solve the issue with a background reindex.
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Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...
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