Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When I create a Jira ticket from a slack comment can I make it send notification to my private chann Edited

Currently,

I have a slack Jira integration

When I create a Jira ticket in the space it sends a notification to my private slack channel. Now, I want to be able to allow users to create Jira tickets from slack comments in any slack channel and allow it to send a notification to my private slack channel. Can I do this and if so how?

1 answer

0 votes
Daniel Eads Atlassian Team Jun 08, 2020

Hi Alicia, welcome to the Community!

Using the official Jira Cloud for Slack app, you can create Jira issues in Slack pretty quickly. Since you've already got your Slack workspace connected to Jira, you should see an option in Slack's action menu for a message called "Create issue from":

image.png

Clicking this will have Slack walk you though what's necessary to create a Jira issue! You'll enter a summary for the issue, and then choose which project and issue type to use.

 

From there, you can get a notification based on which project they create the issue in. Your private channel will need to have a subscription to all the Jira projects you want to receive notifications from. If you need to check which projects your private channel has subscriptions for, you can type /jira manage in the private channel.

Happy to answer more questions if you need more info!

Cheers,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Jira issue check and more advanced commit verifications for Bitbucket DC

Pre-receive hooks that verify the Git commit message, the modified files, and implement similar code change controls used to be requirements of large enterprises working in regulated industries only....

18 views 0 0
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you