When I assign someone into a sprint the resolution turned to "done"

[MAZZER Julien]

Hello community,

In a scrum chart, when I assign someone in a sprint, the resolution turns automatically to "done".

I would like to remove this automated action but I do not find where this rule is issued.

An idea?

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Atlassian Community!

My guess would be that an inexperienced admin has added the resolution field to the "edit" screen for the issue.

[MAZZER Julien]

Hello Nic,

thank you, the issue was present there.

I removed it from the screen and it has solved the mistake.

[Hana Kučerová]

Are there any apps installed?

Also check the edit issue screen please, @Nic Brough -Adaptavist- can be right.

[Manoj Gangwar]

Hi @MAZZER Julien , 

You check if there is a project level automation applied to update the resolution. 

Go to project setting>automation

Or else check the post function on your workflow. 

[Hana Kučerová]

Hi @MAZZER Julien ,

welcome to the Atlassian Community!

Are there any apps installed in your Jira?

I’m not exactly sure, what do you mean by “scrum chart”. Would you please share the screenshot?

If you look into the issue history, which user made this change?

Thank you.

[MAZZER Julien]

in the ticket, the Project admin assign someone to a dedicated Sprint (sprint 16 and Kamishetty) in the attachment and the resolution is pushed at "done". 

[Hana Kučerová]

Thank you.

Are there any apps like ScriptRunner or Automation for Jira installed in your Jira?

[MAZZER Julien]

Hi,

Scriptrunner or Automation are not installed...

[Nic Brough -Adaptavist-]

Has someone added the resolution field to a create or edit screen?