We've detected a potential problem with Jira's Dashboard configuration

[Zamiq Mustafayev]

Dashboard Diagnostics: Mismatched URL Scheme

Jira is reporting that it is using the URL scheme 'http', which does not match the scheme used to run these diagnostics, 'https'. This is known to cause Jira to construct URLs using an incorrect hostname, which will result in errors in the dashboard, among other issues.

The most common cause of this is the use of a reverse-proxy HTTP(S) server (often Apache or IIS) in front of the application server running Jira. While this configuration is supported, some additional setup might be necessary in order to ensure that Jira detects the correct scheme.

The following articles describe the issue and the steps you should take to ensure that your web server and app server are configured correctly:

• Gadgets do not display correctly after upgrade to Jira 4.0
• Integrating Jira with Apache
• Integrating Jira with Apache using SSL

If you believe this diagnosis is in error, or you have any other questions, please contact Atlassian Support.

Detailed Error

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        com.atlassian.gadgets.dashboard.internal.diagnostics.UrlSchemeMismatchException: Detected URL scheme, 'http', does not match expected scheme 'https'
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.checkExpectedScheme(Diagnostics.java:52)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.Diagnostics.check(Diagnostics.java:31)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.executeDiagnostics(DiagnosticsServlet.java:80)
	at com.atlassian.gadgets.dashboard.internal.diagnostics.DiagnosticsServlet.doPost(DiagnosticsServlet.java:56)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:660)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:37)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:46)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.jira.web.filters.JiraLastFilter.lambda$doFilter$0(JiraLastFilter.java:39)
	at com.atlassian.jira.web.filters.steps.ChainedFilterStepRunner.doFilter(ChainedFilterStepRunner.java:74)
	at com.atlassian.jira.web.filters.JiraLastFilter.doFilter(JiraLastFilter.java:36)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:37)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:39)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.jira.tzdetect.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:77)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.jira.baseurl.IncludeResourcesFilter.doFilter(IncludeResourcesFilter.java:34)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)
	at com.atlassian.applinks.core.rest.context.ContextFilter.doFilter(ContextFilter.java:24)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62)
	at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37)
	at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57)

[Nic Brough -Adaptavist- · Accepted solution]

You have tagged this with Jira Cloud, but if that is right, then there is one very different answer I need to give you.

Assuming you meant Jira Server, then the error is almost certainly what it says it is.  You are running Jira on a server and have an Apache (or other) proxying web-server in front of it.  You've configured Apache to use SSL, but then have set the Jira base-url to something like http://yourserver.something/jira

Start by checking that the base url in Jira is what you want to run it on, then check the proxy set up is configured to proxy from there back to the actual Jira address is serving on in your local network, and that Jira's server.xml is set to talk to the proxy properly.

[Zamiq Mustafayev]

as a proxy server i use NGINX and you can see Nginx conf bellow /etc/nginx/conf.d

server {
server_name jira.mycompany.by;
listen 80;
location / {
return 301 https://$server_name$request_uri;
}
}

server {
listen 443 ssl;
server_name jira.mycompany.by;

ssl_certificate /etc/letsencrypt/live/jira.mycompany.by/cert.pem;
ssl_certificate_key /etc/letsencrypt/live/jira.mycompany.by/privkey.pem;

# NGINX usually only allows 1M per request. Increase this to JIRA's maximum attachment size (10M by default)
client_max_body_size 10M;

location / {

proxy_set_header X-Forwarded-Host $host;
proxy_set_header X-Forwarded-Server $host;
proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
proxy_pass http://127.0.0.1:8080;
}
}

and i share with you my server.xmj for jira  /opt/atlassian/jira/conf/

<Service name="Catalina">
<!--
==============================================================================================================
DEFAULT - Direct connector with no proxy for unproxied access to Jira.

If using a http/https proxy, comment out this connector.
==============================================================================================================
-->

<!-- Relaxing chars because of JRASERVER-67974 -->
<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/>

<!--
==============================================================================================================
HTTP - Proxying Jira via Apache or Nginx over HTTP

If you're proxying traffic to Jira over HTTP, uncomment the below connector and comment out the others.
Ensure the proxyName and proxyPort are updated with the appropriate information if necessary as per the docs.

See the following for more information:

Apache - https://confluence.atlassian.com/x/4xQLM
nginx - https://confluence.atlassian.com/x/DAFmGQ
==============================================================================================================
-->

<!--
<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false" scheme="http"
proxyName="jira.mycompany.by" proxyPort="80"/>

-->
<!--
==============================================================================================================
HTTPS - Proxying Jira via Apache or Nginx over HTTPS

If you're proxying traffic to Jira over HTTPS, uncomment the below connector and comment out the others.
Ensure the proxyName and proxyPort are updated with the appropriate information if necessary as per the docs.

See the following for more information:

Apache - https://confluence.atlassian.com/x/PTT3MQ
nginx - https://confluence.atlassian.com/x/DAFmGQ
==============================================================================================================
-->

<!--
<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;"
maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false"
maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443"
acceptCount="100" disableUploadTimeout="true" bindOnInit="false" secure="true" scheme="https"
proxyName="jira.mycompany.by" proxyPort="443"/>
-->

<!--
==============================================================================================================
AJP - Proxying Jira via Apache over HTTP or HTTPS

If you're proxying traffic to Jira using the AJP protocol, uncomment the following connector line
See the following for more information:

Apache - https://confluence.atlassian.com/x/QiJ9MQ
==============================================================================================================
-->

<!--
<Connector port="8009" URIEncoding="UTF-8" enableLookups="false" protocol="AJP/1.3"/>
-->

<Engine name="Catalina" defaultHost="localhost">
<Host name="localhost" appBase="webapps" unpackWARs="true" autoDeploy="true">

<Context path="" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true">
<Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
factory="org.objectweb.jotm.UserTransactionFactory" jotm.timeout="60"/>
<Manager pathname=""/>
<JarScanner scanManifest="false"/>
<Valve className="org.apache.catalina.valves.StuckThreadDetectionValve" threshold="120" />
</Context>

</Host>
<Valve className="org.apache.catalina.valves.AccessLogValve"
pattern="%a %{jira.request.id}r %{jira.request.username}r %t &quot;%m %U%q %H&quot; %s %b %D &quot;%{Referer}i&quot; &quot;%{User-Agent}i&quot; &quot;%{jira.request.assession.id}r&quot;"/>
</Engine>
</Service>
</Server>

[Zamiq Mustafayev]

1

[Nic Brough -Adaptavist-]

Your server.xml files are not set to use the proxying connector. 

[Zamiq Mustafayev]

yes after adding proxying connector everything works thanks

[Thomas Buchroth]

Liebe Leser,

Hallo #Attlassian,

vielen Dank für die Schnipseljagt!
Nach Stunden des wartens bis #JiraUPDATE und #Backup durchgelaufen sind.
Präsentiert Jira eine Warnung:

"We've detected a potential problem with Jira's Dashboard configuration that your administrator can correct. Click here to learn more" << Was soll das?

"proxying connector"? Aus welchem Grund wird der beim Update deaktiviert? Was liebe Entwickler denkt ihr euch dabei?
Sollte nach einem Update das System sofort nutzbar sein?

Ich werde meinem Vorgesetzten vorschlagen nach wartungsfreundlichen Produkten zu suchen!

-----------

Dear readers,

Hello #Atlassians,
Thank you for the snippet hunt!
After hours of waiting for #JiraUPDATE and #Backup to run through.
Presents a warning to Jira:
"We've detected a potential problem with Jira's Dashboard configuration that your administrator can correct. Click here to learn more" << What's the point of this?

"proxy connector"? For what reason is it deactivated during the update? What are you thinking of, dear developers? Should the system be usable immediately after an update?

I will suggest to my manager to look for maintenance friendly products!

[Nic Brough -Adaptavist-]

You should ask this as a new question.

Only a couple of people have been told of your comment, and it won't get any responses here.

[Zamiq Mustafayev]

Please help fix this