We have a requirement where we want to filter a Jira incidents with below criteria.
- Specify a start date and end date where the tickets will be shown only from 9am to 9pm of each day. (Ignoring night time tickets)
- Ignoring incidents (ticket) which are already resolved and having false alarm.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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