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We need to create a filter with specific date and time criteria

We have a requirement where we want to filter a Jira incidents with below criteria.

- Specify a start date and end date where the tickets will be shown only from 9am to 9pm of each day. (Ignoring night time tickets)
AND
- Ignoring incidents (ticket) which are already resolved and having false alarm.

1 answer

0 votes

HI @Sagar Ghuge 

 

Try This 

 

createdDate >= "2019-11-16 9:00" and createdDate <= "2019-11-21 21:00" 

 

Thanks,

PVS

Thanks, but I am looking for something else. This query is fetching all incidents from 2019-11-16 9AM to 2019-11-21 9pm. I want to exclude all incidents which falls in night time (21:00 to 9:00) in those days.  

So, What @Sagar Ghuge is trying to say is, he needs to filter from one specific date lets say: 15th November to 21st November. But the tickets should be showing time from morning 9 AM to 9 PM only, so tickets of 8 AM or 10 PM should not be shown.

Like # people like this

Yes  using this JQL createdDate >= "2019-11-16 9:00" and createdDate <= "2019-11-21 21:00"    Its Not showing the data ofter 9

@PVS  It doesn't work. Please have a look at screen-shot below:

image.png

Query used by me - project = INCDT AND createdDate >= "2019-11-16 9:00" and createdDate <= "2019-11-21 21:00"


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