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Using the {{lookupIssues}} to find number of issues in an Epic

Jeffrey Bistrong
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Apr 30, 2021

Really excited about the new Jira Work Management tool, and I am doing a POC for our professional services team to manage various projects with external customers by this team. 

 

I am looking for a way to automate a status change based on the number of "Risks" that have been identified. 

I have an epic for each project that is being worked on. If a risk is identified within that project, a ticket with issuetype = Risk will be created within the epic. 

 

I would like to automate the status change of the Epic, if there are 2 or more tickets (with issuetype = risk)

I have setup the following logic to try and return the number of risks within an epic, but it is currently not returning a value. I suspect because the lookup is inside of the (issue in epic)

 

Additionally, even the "{lookupIssues.size}}" within the branch is returning the total count, and not the count per epic

 

Automation rules - JIRA 2021-04-30 16-40-49.png

 

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Bill Sheboy
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Apr 30, 2021 • edited

Hi @Jeffrey Bistrong 

I think you are close, and just need a few adjustments.  A scheduled rule with JQL runs the steps after the trigger for each issue found, so it may be getting a bit of collision on the issues to check.

How about something like this below...  Please check the names of projects and issue types to confirm what I read from your image.

  • Trigger: scheduled every day with JQL of project = PS AND issueType = epic
  • Action: Lookup Issues on JQL of "epic link" = {{issue.key}} and issueType = risk
  • Advanced Compare Condition: {{lookupIssues.size|0}} is greater than or equal to 2
  • Action: do what you need, comment, log, transition the epic, etc.

 

Best regards,

Bill

Jeffrey Bistrong
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Apr 30, 2021

Thanks bill, that looks good. I did end up figuring it out a little bit after i posted this, but I left it up here to see what would be posted. 

 

This is the solution I came up with which looks similar to what you did here except for the "size|0" part. Thanks a bunch!

Automation rules - JIRA 2021-04-30 18-56-27.png

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Bill Sheboy
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May 03, 2021

Hi, Jeffrey.  I am glad to learn you got it working.

The "size|0" adds a default value of zero when no issues match the JQL for the lookup.  I have seen problems where this can collapse to null, and so cause issues in rules.  So I add it for a bit of "belt and suspenders" insurance.  :^)

__Bill

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