Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Users can't add watchers from other groups (only admins)

Edited

Users who are assigned to a group can select a watcher for their issue, but the only users available are Jira admins and themselves. They cannot select other users from this group.

The group is already added to "Manage Watchers" and "View Voters and Watchers" for the project and "Browse users and groups" in global permissions.

I'm not sure what else to change...

Note that the project is set that only admins and the issue's reporter can see their issues. Not sure if that's why the reporter can't select others. So ideally, a reporter can select a watcher from their group and they would also be able to see the issue.

Update: While I still can't get the watchers working correctly, I opted to use a custom multi-user field and added the appropriate permissions. All is working as expected.

1 answer

0 votes
John Funk Community Leader Jun 03, 2021

Hi Brian,

The other option might be to use the permission helper for the selected user and the Manage Watchers permission to see what it says. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

531 views 1 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you