He can login to JIRA and when he does he can see his dashboards with ticket information
He tries to go to any projects and the links on the left of the screen never leave their grayed out state
When he clicks the "Create" button he gets an error but he is the only one getting the error - no one else has a problem. - error that the Jira server could not be contacted
Then we noticed he had a weird error even before logging into JIRA - Again, no one else sees this error - error "We've detected a potential problem with Jira's Dashboard configuration that your administrator can correct."
This error has a link for more information. Clicking that brings you to "Dashboard Diagnostics: Mismatched URL Scheme...
We have tried:
Clearing Cache and incognito mode
I checked his permissions in JIRA (multiple areas)