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Upon login in JIRA, system open "Help center" page & no TABS like dashboard, Projects etc

Upon login in JIRA, system open "Help center" page & not dashboard. No option to open Dashboard or Projects or Issues etc.
User ID has been added in the project as 'Users'.
Any idea why

1 answer

0 votes
Dirk Ronsmans Community Leader Dec 04, 2020

Hi @Nikhil ,

Seems like you are opening/redirecting to the customer portal. 

Does the user have product access?

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