Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to delete swimlanes

When I try to delete a swim lane from a Kanban board, I consistently get an error from Atlassian's end.

A yellow box pops up. "Something's gone wrong," the title says. "And error occurred on our end. Refresh the page and try again."

This error has persisted for over two weeks, making me unable to clean up my board by removing lanes I don't need anymore.

I have tried in the most recent builds of Firefox and Chrome, including with all plugins disabled. No luck.

How can I remove swim lanes?

2 answers

2 accepted

0 votes
Answer accepted

Hi @Emil Petersen,

Based on this information, it is very hard to diagnose the problem. Just guessing that trying to delete swimlanes means that they are based on JQL queries, maybe the query behind the swimlane you want to delete refers to something that is no longer valid.

Before trying to delete the swimlane, have you tried updating the query of that swimlane to something else? I would try to validate that first. If you keep getting errors after that, I think you best reach out directly to Atlassian Support.  

Thanks @Walter Buggenhout _ACA IT_ . I am using the modern/new workflow, so I don't think I can access JQL for this board. I will ask my admin to reach out to Atlassian support

0 votes
Answer accepted

I found the problem. You can't remove columns that have any automation rules for them. Removing the rules fixed the problem.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

308 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you