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Unable to Remove watchers

Hi Team,

We are facing strange issue with JIRA. We are unable to remove watchers.

We have manually removed users from Watchers field, But same users are auto adding after page refresh. Is there any workaround to fix this issue?  

 

Thanks

Anil

2 answers

1 accepted

0 votes
Answer accepted
Suvarna Gaikwad Community Leader Oct 19, 2021

@Anil this could happen when indexes are not in sync. Could you please try to reindex concerned project and then try to remove watchers?

@Suvarna Gaikwad  Thanks for your response. I tried after project reindex and it is still same.

In simple, There should be some user in watcher field. I removed watcher from field and added myself. After page refresh, I can see my name in Watcher field. This is expected behavior.

I removed my name and did page refresh, My name is still popping up.

This did not help in my case.

I have the exact same issue.

I cannot remove the last watcher from some issues. This is not specific to a user, but always the last watcher.

I can not remove the last existing watcher, adding myself, I can remove the previous watcher, but now i cannot remove me (the last watcher) from watchers.

Not all issues are affected by this - only a percental.

Jira Server 8.20.2

Same for web UI (browser) and API (httpie CLI). No error is displayed. Web UI returns HTTP 204

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