Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Trying to enable HTTPs in JIRA server - change the server.xml file Edited

We made changes following the link (https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html?_ga=2.151090545.931027183.1562682248-1268070891.1561965617)  but from some reason that did not work for us. 

We used again backup file for server.xml and web.xml and it work fine for HTTP. 

Now again when I want to test HTTPs I will follow all steps from link that is noted and after we make changes in JIRA Configuration tool we have to make changes in server.xml with this part: 

<Connector port="8443" protocol="org.apache.coyote.http11.Http11NioProtocol"
maxHttpHeaderSize="8192" SSLEnabled="true"
maxThreads="150" minSpareThreads="25"
enableLookups="false" disableUploadTimeout="true"
acceptCount="100" scheme="https" secure="true"
sslEnabledProtocols="TLSv1.2,TLSv1.3"
clientAuth="false" useBodyEncodingForURI="true"
keyAlias="jira" keystoreFile="<Jira_HOME>/jira.jks" keystorePass="changeit" keystoreType="JKS"/>

 

Connector that is now active for HTTP will remain same (without any other changes)?

Do we have to make changes in web.xml as well? 

Thank You! 

1 answer

1 accepted

1 vote
Answer accepted
Thomas Deiler Community Leader Jul 17, 2019

Dear @Samira Spago ,

I strongly recommend the use of a reverse proxy (Apache,nginx, ...) that terminates SSL instead of enabling this in Tomcat. If you running on Linux you can follow my article how to set up with nginx. 

This is best practice and also recommended by Atlassian.

So long

Thomas

Dear @Thomas Deiler 

we resolved this issue without recommended use of a reverse proxy. But now there is problem with gadget layout on Dashboard with message "gadget.common.error.500" . 

We followed some of the answers on Community with similar issue but none of them helped with resloving this part. 

Does this "gadget.common.error.500" message can be resolved with reverse proxy or it is  another cause of this problem?

 

Thank You 

Samira 

Thomas Deiler Community Leader Jul 18, 2019

Dear Samira,

most probably this is a SSL cert issue. Jira connects to itself via Rest API. When the SSL cert is selfsigned it has to be added to the Java keystore to be recognized.

So long

Thomas 

Dear @Thomas Deiler

as I found in one of the posts here on Community Atlassian about adding cert to the Java keystore and following Your instruction about this issue now I can confirm that we added our two SSL cert to the Java Keystore (image below). 

Do I need to restart Jira server now after adding cert to java keystore? Untitled.png

 

Thank You 

Samira

Thomas Deiler Community Leader Jul 19, 2019

Dear @Samira Spago ,

yes. Modifying the keystore will require the java app to reload this information.

So long

Thomas

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

186 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you