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Hi, I am finding that Slack channel with Jira notifications is fairly loud because of all create notifications when we are working in the backlog.
We as a team care about only bug creates and all remaining issue type ticket transitions across the workflow.
Could someone help me with a JQL how to maintain create notifications only for Bug type issues and workflow transitions for all types?
Hi @Gintaras Misiunas , welcome to the Community!
If you're using the official Jira Server for Slack app, you can add multiple project subscriptions. The Slack integration settings can be accessed from the Project's settings, or from the global "Slack" page in the Integrations section of the Applications tab in Jira's administration.
This way, you can distinctly capture both the Bug creation events, and the issue transitions for all issues (while not catching the issue creations for non-bug issue types).
Daniel | Atlassian Support
Thanks Daniel for your response, it seems like an awesome solution for the problem I have although it does not seem I am able to establish a second connection from the same project to same Slack channel. Could it be related to limitations in one of the product bundles or my permissions?
The interface can be a bit confusing adding a second one - let's go through it!
I hope that helps clarify! Note that the "User status" section on this screen tells me which user I'm connected to Slack as. That user needs to be in the channel I want to add the subscription to. If you're connected to Slack as a user who's not in a particular private channel, that private channel won't appear in the dropdown list.
Hi Daniel, that looks great although my interface is slightly different and there are additional validation that I cannot get through. If I try to select the same channel, it is greyed out and I cannot create a 2nd connection, I could only use this to create a second Slack channel and adjust notifications there.