Earn badges and make progress
You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Participate in fun challenges
Challenges come and go, but your rewards stay with you. Do more to earn more!
Gift kudos to your peers
What goes around comes around! Share the love by gifting kudos to your peers.
Rise up in the ranks
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Come for the products,
stay for the community
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
This user has no application access and won't be able to log in until added to an application.
2 answers
1 accepted
Please note that a user must belong to a group assigned to an application to be able to log in and access that application. When you create a user for a Jira application, that user is automatically added to the application's default group (ususally "jira-software-users" group).
Please make sure that this user in your scenario is assigned to atleast one user group like "jira-software-users".
Next switch to Administration> Applications and click on Application Access.
Now check which user groups have access to your Jira application and the user with which you are facing this issue is a part of one of these groups or not.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.