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This user has no application access and won't be able to log in until added to an application.


User cannot log in to jira, I see that "This user has no application access and won't be able to log in until added to an application." in user management.
Why? What I need to do?

2 answers

1 accepted

4 votes
Answer accepted

Please note that a user must belong to a group assigned to an application to be able to log in and access that application. When you create a user for a Jira application, that user is automatically added to the application's default group (ususally "jira-software-users" group).

Please make sure that this user in your scenario is assigned to atleast one user group like "jira-software-users".


Next switch to Administration> Applications and click on Application Access.

Now check which user groups have access to your Jira application and the user with which you are facing this issue is a part of one of these groups or not.

Screenshot 2019-09-11 at 1.09.22 PM.png

Thank you. Working.

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