Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

There was an error during import/export with <unknown plugin>:

admin I'm New Here Nov 30, 2021

Hi, good day..!

 

I have an issue making a BK in a test instance, someone have seen a similar error..?

 Thanks in advance..!

 

2021-11-30 19:14:01,980 http-nio-8080-exec-14 ERROR 1150x3214x1 1pza4lx 10.0.223.237,10.0.255.252 /secure/admin/XmlBackup.jspa [c.a.j.bc.dataimport.DefaultExportService] Error during Active Objects Backup
com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with <unknown plugin>:
at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportSqlException(ImportExportErrorServiceImpl.java:26)
at com.atlassian.dbexporter.jdbc.JdbcUtils.withNoAutoCommit(JdbcUtils.java:57)
at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:52)
at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:49)
at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(JdbcUtils.java:29)
at com.atlassian.dbexporter.exporter.DataExporter.export(DataExporter.java:49)
at com.atlassian.dbexporter.DbExporter.exportData(DbExporter.java:51)
at com.atlassian.activeobjects.backup.ActiveObjectsBackup.save(ActiveObjectsBackup.java:110)
at com.atlassian.jira.bc.dataimport.DefaultExportService.exportActiveObjects(DefaultExportService.java:202)
at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:90)
at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:71)
at com.atlassian.jira.web.action.util.XmlBackup.doExecute(XmlBackup.java:100)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure

The last packet successfully received from the server was 2,970 milliseconds ago. The last packet sent successfully to the server was 31,052 milliseconds ago.
at com.mysql.cj.jdbc.exceptions.SQLError.createCommunicationsException(SQLError.java:174)
at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:64)
at com.mysql.cj.jdbc.ConnectionImpl.setAutoCommit(ConnectionImpl.java:2045)
at org.apache.commons.dbcp2.DelegatingConnection.setAutoCommit(DelegatingConnection.java:540)
at org.ofbiz.core.entity.jdbc.interceptors.connection.DelegatingConnection.setAutoCommit(DelegatingConnection.java:49)
at com.atlassian.jira.ofbiz.sql.ConnectionWrapper.setAutoCommit(ConnectionWrapper.java:59)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at net.java.ao.DelegateConnectionHandler.delegate(DelegateConnectionHandler.java:118)
at net.java.ao.DelegateConnectionHandler.invoke(DelegateConnectionHandler.java:85)
at com.sun.proxy.$Proxy3299.setAutoCommit(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.activeobjects.spi.ConnectionHandler.delegate(ConnectionHandler.java:38)
at com.atlassian.activeobjects.spi.ConnectionHandler.invoke(ConnectionHandler.java:33)
at com.sun.proxy.$Proxy3415.setAutoCommit(Unknown Source)
at com.atlassian.dbexporter.jdbc.JdbcUtils.withNoAutoCommit(JdbcUtils.java:54)
... 276 more
Caused by: com.mysql.cj.exceptions.CJCommunicationsException: Communications link failure

The last packet successfully received from the server was 2,970 milliseconds ago. The last packet sent successfully to the server was 31,052 milliseconds ago.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:105)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:151)
at com.mysql.cj.exceptions.ExceptionFactory.createCommunicationsException(ExceptionFactory.java:167)
at com.mysql.cj.protocol.a.NativeProtocol.readMessage(NativeProtocol.java:519)
at com.mysql.cj.protocol.a.NativeProtocol.checkErrorMessage(NativeProtocol.java:683)
at com.mysql.cj.protocol.a.NativeProtocol.sendCommand(NativeProtocol.java:622)
at com.mysql.cj.protocol.a.NativeProtocol.sendQueryPacket(NativeProtocol.java:970)
at com.mysql.cj.protocol.a.NativeProtocol.sendQueryString(NativeProtocol.java:916)
at com.mysql.cj.NativeSession.execSQL(NativeSession.java:660)
at com.mysql.cj.jdbc.ConnectionImpl.setAutoCommit(ConnectionImpl.java:2035)
... 294 more
Caused by: javax.net.ssl.SSLException: bad record MAC
at sun.security.ssl.Alerts.getSSLException(Alerts.java:208)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1946)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1022)
at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:933)
at sun.security.ssl.AppInputStream.read(AppInputStream.java:105)
at com.mysql.cj.protocol.FullReadInputStream.readFully(FullReadInputStream.java:64)
at com.mysql.cj.protocol.a.SimplePacketReader.readMessage(SimplePacketReader.java:108)
at com.mysql.cj.protocol.a.SimplePacketReader.readMessage(SimplePacketReader.java:45)
at com.mysql.cj.protocol.a.TimeTrackingPacketReader.readMessage(TimeTrackingPacketReader.java:57)
at com.mysql.cj.protocol.a.TimeTrackingPacketReader.readMessage(TimeTrackingPacketReader.java:41)
at com.mysql.cj.protocol.a.MultiPacketReader.readMessage(MultiPacketReader.java:61)
at com.mysql.cj.protocol.a.MultiPacketReader.readMessage(MultiPacketReader.java:44)
at com.mysql.cj.protocol.a.NativeProtocol.readMessage(NativeProtocol.java:514)
... 300 more
Caused by: javax.crypto.BadPaddingException: bad record MAC
at sun.security.ssl.InputRecord.decrypt(InputRecord.java:219)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1017)

1 answer

0 votes

Looking at the very bottom of the stack trace, the problem is with the SSL layer, not with the Jira logic itself. To me it seems that Jira is connected to MySql using HTTPS and something is broken there.

See the root cause here:  javax.crypto.BadPaddingException: bad record MAC

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Apps & Integrations

Send an Email or Publish to Confluence - What should you do with your release notes?

Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...

37 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you