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There was an error during import/export with <unknown plugin>:

Hi, good day..!

 

I have an issue making a BK in a test instance, someone have seen a similar error..?

 Thanks in advance..!

 

2021-11-30 19:14:01,980 http-nio-8080-exec-14 ERROR 1150x3214x1 1pza4lx 10.0.223.237,10.0.255.252 /secure/admin/XmlBackup.jspa [c.a.j.bc.dataimport.DefaultExportService] Error during Active Objects Backup
com.atlassian.activeobjects.spi.ActiveObjectsImportExportException: There was an error during import/export with <unknown plugin>:
at com.atlassian.activeobjects.backup.ImportExportErrorServiceImpl.newImportExportSqlException(ImportExportErrorServiceImpl.java:26)
at com.atlassian.dbexporter.jdbc.JdbcUtils.withNoAutoCommit(JdbcUtils.java:57)
at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:52)
at com.atlassian.dbexporter.exporter.DataExporter$1.call(DataExporter.java:49)
at com.atlassian.dbexporter.jdbc.JdbcUtils.withConnection(JdbcUtils.java:29)
at com.atlassian.dbexporter.exporter.DataExporter.export(DataExporter.java:49)
at com.atlassian.dbexporter.DbExporter.exportData(DbExporter.java:51)
at com.atlassian.activeobjects.backup.ActiveObjectsBackup.save(ActiveObjectsBackup.java:110)
at com.atlassian.jira.bc.dataimport.DefaultExportService.exportActiveObjects(DefaultExportService.java:202)
at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:90)
at com.atlassian.jira.bc.dataimport.DefaultExportService.export(DefaultExportService.java:71)
at com.atlassian.jira.web.action.util.XmlBackup.doExecute(XmlBackup.java:100)
... 1 filtered
at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
... 7 filtered
at javax.servlet.http.HttpServlet.service(HttpServlet.java:741)
... 48 filtered
at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
... 7 filtered
at com.atlassian.jira.plugin.mobile.web.filter.MobileAppRequestFilter.doFilter(MobileAppRequestFilter.java:37)
... 4 filtered
at com.atlassian.jira.plugin.mobile.login.MobileLoginSuccessFilter.doFilter(MobileLoginSuccessFilter.java:54)
... 3 filtered
at com.atlassian.diagnostics.internal.platform.monitor.http.HttpRequestMonitoringFilter.doFilter(HttpRequestMonitoringFilter.java:55)
... 8 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 66 filtered
at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
... 1 filtered
at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
... 39 filtered
at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
... 10 filtered
at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
... 4 filtered
at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
... 26 filtered
at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
... 25 filtered
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:748)
Caused by: com.mysql.cj.jdbc.exceptions.CommunicationsException: Communications link failure

The last packet successfully received from the server was 2,970 milliseconds ago. The last packet sent successfully to the server was 31,052 milliseconds ago.
at com.mysql.cj.jdbc.exceptions.SQLError.createCommunicationsException(SQLError.java:174)
at com.mysql.cj.jdbc.exceptions.SQLExceptionsMapping.translateException(SQLExceptionsMapping.java:64)
at com.mysql.cj.jdbc.ConnectionImpl.setAutoCommit(ConnectionImpl.java:2045)
at org.apache.commons.dbcp2.DelegatingConnection.setAutoCommit(DelegatingConnection.java:540)
at org.ofbiz.core.entity.jdbc.interceptors.connection.DelegatingConnection.setAutoCommit(DelegatingConnection.java:49)
at com.atlassian.jira.ofbiz.sql.ConnectionWrapper.setAutoCommit(ConnectionWrapper.java:59)
... 3 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at net.java.ao.DelegateConnectionHandler.delegate(DelegateConnectionHandler.java:118)
at net.java.ao.DelegateConnectionHandler.invoke(DelegateConnectionHandler.java:85)
at com.sun.proxy.$Proxy3299.setAutoCommit(Unknown Source)
... 2 filtered
at java.lang.reflect.Method.invoke(Method.java:498)
at com.atlassian.activeobjects.spi.ConnectionHandler.delegate(ConnectionHandler.java:38)
at com.atlassian.activeobjects.spi.ConnectionHandler.invoke(ConnectionHandler.java:33)
at com.sun.proxy.$Proxy3415.setAutoCommit(Unknown Source)
at com.atlassian.dbexporter.jdbc.JdbcUtils.withNoAutoCommit(JdbcUtils.java:54)
... 276 more
Caused by: com.mysql.cj.exceptions.CJCommunicationsException: Communications link failure

The last packet successfully received from the server was 2,970 milliseconds ago. The last packet sent successfully to the server was 31,052 milliseconds ago.
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:61)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:105)
at com.mysql.cj.exceptions.ExceptionFactory.createException(ExceptionFactory.java:151)
at com.mysql.cj.exceptions.ExceptionFactory.createCommunicationsException(ExceptionFactory.java:167)
at com.mysql.cj.protocol.a.NativeProtocol.readMessage(NativeProtocol.java:519)
at com.mysql.cj.protocol.a.NativeProtocol.checkErrorMessage(NativeProtocol.java:683)
at com.mysql.cj.protocol.a.NativeProtocol.sendCommand(NativeProtocol.java:622)
at com.mysql.cj.protocol.a.NativeProtocol.sendQueryPacket(NativeProtocol.java:970)
at com.mysql.cj.protocol.a.NativeProtocol.sendQueryString(NativeProtocol.java:916)
at com.mysql.cj.NativeSession.execSQL(NativeSession.java:660)
at com.mysql.cj.jdbc.ConnectionImpl.setAutoCommit(ConnectionImpl.java:2035)
... 294 more
Caused by: javax.net.ssl.SSLException: bad record MAC
at sun.security.ssl.Alerts.getSSLException(Alerts.java:208)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1946)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1022)
at sun.security.ssl.SSLSocketImpl.readDataRecord(SSLSocketImpl.java:933)
at sun.security.ssl.AppInputStream.read(AppInputStream.java:105)
at com.mysql.cj.protocol.FullReadInputStream.readFully(FullReadInputStream.java:64)
at com.mysql.cj.protocol.a.SimplePacketReader.readMessage(SimplePacketReader.java:108)
at com.mysql.cj.protocol.a.SimplePacketReader.readMessage(SimplePacketReader.java:45)
at com.mysql.cj.protocol.a.TimeTrackingPacketReader.readMessage(TimeTrackingPacketReader.java:57)
at com.mysql.cj.protocol.a.TimeTrackingPacketReader.readMessage(TimeTrackingPacketReader.java:41)
at com.mysql.cj.protocol.a.MultiPacketReader.readMessage(MultiPacketReader.java:61)
at com.mysql.cj.protocol.a.MultiPacketReader.readMessage(MultiPacketReader.java:44)
at com.mysql.cj.protocol.a.NativeProtocol.readMessage(NativeProtocol.java:514)
... 300 more
Caused by: javax.crypto.BadPaddingException: bad record MAC
at sun.security.ssl.InputRecord.decrypt(InputRecord.java:219)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1017)

1 answer

0 votes
Aron Gombas _Midori_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 01, 2021

Looking at the very bottom of the stack trace, the problem is with the SSL layer, not with the Jira logic itself. To me it seems that Jira is connected to MySql using HTTPS and something is broken there.

See the root cause here:  javax.crypto.BadPaddingException: bad record MAC

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