Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

The Atlassian Marketplace server is not reachable

We're getting this error when managing apps:

The Atlassian Marketplace server is not reachable. To avoid problems when loading this page, you can disable the connection to the Marketplace server.

We followed the suggestions here with no success:

We've verified connnectivity to both using a browser from within the server: 

pings fail but that's the same behavior I get from other internet connections that I have.

We've tried adding the outgoing proxy settings on the service, we've also tried manually adding the marketplace SSL cert using portecle on the server.

Base URL is correct, we've restarted the app, we've restarted the server as well.

One thing to note is that we haven't used the installation in a few months and I just upgraded it to 8.8 yesterday. I did not check if the previous version had the issue of not being able to connect to the marketplace. 

we're on a windows server, if that helps.

Any help would be much appreciated.




1 answer

I have the exact same problem

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Introducing External Collaboration for Confluence

We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on ...

186 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you