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Ok, so maybe I'm an idiot, but when I'm looking at my issues under Filters>Search Issues, when I click on the column I want to sort by it seems to sort first by the issue type and then by my selection.
For the record, the field 'UCT Reference' is a number field and I'm using team managed projects within the Cloud.
As you can see it sorts alphabetically but only within each issue type.
I tried editing the JQL also to have the only sort as "ORDER BY cf DESC" but nothing changed....
Am I missing something or is sorting with multiple issue types just a pain for some reason?
Any help would be greatly appreciated.
Hm... I can really only recreate your screenshot with a query like
ORDER BY project, cf DESC
Are you sure that there's no ORDER BY project anywhere?
Could you perhaps visit the following URL and show us the order of issues there?
(This should simply execute the JQL cf IS NOT EMPTY ORDER BY cf DESC.)
Oh really? That's interesting - why would
cf IS NOT EMPTY
not include the pencil ones, when there's clearly a value set in your screenshot...
If you visit
do you see your custom field listed there? Mind sending me a screenshot of what you see there? (Note that you need to be an admin to visit the URL.)