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Slack notifications for my tickets but exclude MY own actions

Ben Merven

I've setup Jira Slack notifications for just my tickets. I use JQL assignee = my.username and it works great.

However, I want to go one step further and stop my actions creating notifications. For example: when I comment on my own ticket, I don't want a slack notification. But if anyone else comments, then I do want a slack notification.

Same goes for all other actions (eg: transitioned, updated, etc)

Anyone know how to do this with JQL?

I tried currentUser() != my.username (and various combinations of that) but couldn't get it to work.

Thanks

Accepted answers

Daniel Eads

Hi Ben,

Unfortunately there's no clean way to do this with JQL currently. We do have an open feature request that addresses what you're trying to do with this filter: API-80: Personal Jira Notifications in Slack .

Keep an eye on that issue as we've had a lot of discussion around what you're asking for. I'll bring this feedback up with the product manager for the integration!

Cheers,
Daniel

All comments

Daniel Eads

Hi Ben,

Keep an eye on that issue as we've had a lot of discussion around what you're asking for. I'll bring this feedback up with the product manager for the integration!

Cheers,
Daniel

Ben Merven

Thanks Daniel

Will keep an eye on that feature request.

Alexey Ermykin

https://jira.atlassian.com/browse/API-80 is about personal notifications, not about excluding own modifications.

Alexey Ermykin

I tried to use JQL: updated != currentLogin() but it did not work (update: it is for date, indeed).

It looks like we need 1 extra field, e.g. lastUpdater or modificationUser here.

Zach Danz

Hey @Daniel Eads I don't think this answer should be accepted. @Alexey Ermykin is right that we don't have what is being requested and the linked ticket is for a different feature

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