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Slack integration - triple notifications


I've integrated JIRA with Slack and we're receiving three notifications when a ticket is created. 

Tickets have two labels (one notification per label) + an automation for an specific ID (another notification). In total we receive three. Is there a way of avoiding two of them or at least one? or that the label updated is just one for two labels?

Thank you

1 answer

0 votes


Do you know which integration you are using to receive these notifications?

Jira Server for Slack? Jira Cloud for Slack? Automation for Jira? Or some combination of each?

Hi @David Michelson 

I believe is a combination of Jira Cloud + Automation for Jira. I attach image below.


Thank you


Captura de pantalla 2021-01-28 a las 11.14.13.png

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