I've integrated JIRA with Slack and we're receiving three notifications when a ticket is created.
Tickets have two labels (one notification per label) + an automation for an specific ID (another notification). In total we receive three. Is there a way of avoiding two of them or at least one? or that the label updated is just one for two labels?
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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