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Slack integration - triple notifications


I've integrated JIRA with Slack and we're receiving three notifications when a ticket is created. 

Tickets have two labels (one notification per label) + an automation for an specific ID (another notification). In total we receive three. Is there a way of avoiding two of them or at least one? or that the label updated is just one for two labels?

Thank you

1 answer

0 votes
David Michelson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 27, 2021


Do you know which integration you are using to receive these notifications?

Jira Server for Slack? Jira Cloud for Slack? Automation for Jira? Or some combination of each?

Hi @David Michelson 

I believe is a combination of Jira Cloud + Automation for Jira. I attach image below.


Thank you


Captura de pantalla 2021-01-28 a las 11.14.13.png

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