Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Sharing a filter will not save

I followed these instructions;

Saving a search as a filter

  1. Define and run your search.
  2. Click the Save as link above the search results.
  3. Enter a name for the new filter and click Submit.

Your new filter is added to your favorite filters.

To change your filter's sharing settings:

  1. Choose Details > Edit permissions
  2. Select a group, project, any logged in user, or public and choose Add.

I get the Details: but there is no edit permissions.

I then go into view all filters and try to edit the permission there, I select a group I know I am an admin of and click add, then when I click save, nothing happens, the pop up remains open.

1 answer

0 votes
John Funk Community Leader Jan 24, 2020

Hi Krys - Welcome to the Atlassian Community!

So you can see the Save button after you update permissions to add the group, and can click on it, but then the filter does not get saved? It just stays with the popup?

Do you then go back to the list of all filters and go back in to see if it did Save?

Hi, thanks :)

Yes I click save, it has a second of a loading reticle next to the save button then just returns to the save button being clickable again.

I go back into the list and it just stays as private permissions.

John Funk Community Leader Jan 24, 2020

Can you try to save it to Open? Does that work? Or it won't let you save for any option?

Also, just as a double check - you are a member of the group that you are trying to save to? Not just a Jira administrator, but are a member of the group? 

I can't save it to any option but private.

Yes I tried adding to every option - groups I am a member of, open, project, public.

John Funk Community Leader Jan 24, 2020

I am afraid your best best is to open a support ticket with Atlassian. Sorry, I couldn't help any more.

https://support.atlassian.com/contact/#/

If you would post back here what the solution ended up being, that would be great!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

Introducing External Collaboration for Confluence

We’re excited to introduce external collaboration for Confluence, now available in early access. It is available to preview for Confluence Cloud Premium and Enterprise customers. (If you're not on ...

238 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you