Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Several workflow steps with category done


we have the three workflow steps for finished tickets.

  • Completed (developed and successful tested tickets)
  • Ready4release
  • Done (released tickets)

The workflow steps Completed and Ready4release are currently mapped to the category Progress. This leads to the effect that we need to build a new release before we can close a sprint. I want to decouple the sprint cycles from the release building (release on demand) by changing the category to Done for the workflow steps Completed and Ready4release.

It is running project.

Can this change have any side-effects which cannot be removed anymore?

Thanks for your help!


1 answer

0 votes
John Funk Community Leader Apr 12, 2021

Hi Torsten - Welcome to the Atlassian Community!

Changing the Status Category of those statuses to a Done category should be fine. Just check the post functions on the transitions to each of those statuses to then set the Resolution field value.

Finally, just realize that it is not the status category of Done that closes the Sprint - it just that the status is in the final column of the Sprint board. So if you move those to a Done status category and you want the Sprint to treat those as closed, then make sure you put those statuses in the final column on the right in your Board settings. 

Hi John!

Thanks for your answer.

We have separate columns for completed and ready4release in the sprint board. When I close the sprint, tickets with the status completed or ready4release will be still moved to the next sprint. Changing the category to done has no effect on this.

Instead, I have to move Completed and Ready4release to the final column in the sprint board but can leave the category on Progress.

Did I understand that correctly?

Hi @Torsten Waldeck  -- Welcome to the Atlassian Community!

I agree with John's suggestions on "how-to", and...pausing to ask follow-up questions.

You note wanting to decouple development during sprints from release building. So do you want:

  1. To have two separate processes, with sprints for delivery and more kanban-like pull for releases, or...
  2. Do you just want to keep one process to see work, from start to production, for reporting, measurement, etc.?

For the first option, you could create separate release-management tickets, linked to release content tickets, and put the release items on a separate board.

For the second option, you could keep one board, and accept that it takes longer than a sprint for releases to be developed and released to production.  That might incentivize smaller releases.

Best regards,


John Funk Community Leader Apr 12, 2021

@Torsten Waldeck  - Basically, yes to your question. 

AND, you should definitely consider @Bill Sheboy 's questions in the process of a final decision. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

314 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you