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Service desk - exocet

Demenagas Dimitrios
Demenagas Dimitrios March 15, 2019

I am using jira and service desk. we have the add on EXOCET to synchronized the tickets with jira issues. 

My problem is when i EDIT a comment from Jira the comment does not change on ticket on Service desk .

Any solution?

Thanks

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Laura Campbell _Seibert Media_
Laura Campbell _Seibert Media_
Community Leader
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July 4, 2019

Have you tried contacting the vendor for support? The app is now called Copy & Sync, and you can contact support here: https://support.elements-apps.com/portal

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