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Scripted field showing blank value in JQL results

padraik Rising Star Aug 03, 2022

I've created a scriptrunner scripted field that calculates a number value from the values in other fields on the issue.

The calculation is working correctly, and if I add the field to the view issue screen, I can see the value.

However, when I pull issues in a JQL query, the column for this field is blank and I can't figure out why.

My field type is: Scripted Field
My Template is: Number Field
My Searcher is: Number Searcher


4 answers

1 accepted

2 votes
Answer accepted
padraik Rising Star Aug 03, 2022

I changed my return type to double, and it started working.

So, until I hear from an expert source or I find the docs myself, I'm going to assume that "Number Field" templated need to receive a Double =)

0 votes
padraik Rising Star Aug 03, 2022

@Nic Brough -Adaptavist- - Is this normal with scriptrunner scripted fields?

0 votes
Florian Bonniec Community Leader Aug 03, 2022

Hi @padraik 


Does the value appear when you display the ticket then reload the search ?

I think the issue is computed when you load the ticket, if you don' t and do a search it will have no data.



I wondered the same, but unfortunately that's not the fix -


To test, I opened this ticket first:

(all of the fields have values, but I erased all field values except for "Total Rank Score" before posting for privacy)
Annotation 2.png

Total Rank Score is a bunch of 9's for this issue, and is expected behavior from my script.

After this, I execute the search as pictured below, and the "Total Rank Score" column displays as empty for all issues:

Annotation 2022-05-10 143031.png

I have tried a re-index and the problem remains after.

I couldn't change the format in my original post.  Here is my script:


import java.lang.Float
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.index.IssueIndexingService
import com.atlassian.jira.issue.MutableIssue

def linkMgr = ComponentAccessor.issueLinkManager
def cfManager = ComponentAccessor.customFieldManager
def issueManager = ComponentAccessor.issueManager
def issueIndexingService = ComponentAccessor.getComponent(IssueIndexingService.class)
def thisIssue = issue as MutableIssue

log.warn("setting total rank score for " + thisIssue.getIssueType().getName() + " " + thisIssue.getKey())

def user = ComponentAccessor.jiraAuthenticationContext.loggedInUser
def iRankField = cfManager.getCustomFieldObjects(issue)?.find{ == "Initiative Rank"}
def iRankValue = issue.getCustomFieldValue(iRankField)

log.warn("initiative rank = " + iRankValue)

def eRankField = cfManager.getCustomFieldObjects(issue)?.find{ == "Epic Rank"}
def eRankValue = issue.getCustomFieldValue(eRankField)

log.warn("epic rank = " + eRankValue)

def fRankField = cfManager.getCustomFieldObjects(issue)?.find{ == "Feature Rank"}
def fRankValue = issue.getCustomFieldValue(fRankField)

log.warn("feature rank = " + fRankValue)

def totalRankScore = 9999999999
def iMultiplier = 100000
def eMultiplier = 10000
def fMultiplier = 1000

if(iRankValue && eRankValue && fRankValue)


    totalRankScore = ((int)iRankValue*iMultiplier) + ((int)eRankValue*eMultiplier) + ((int)fRankValue*fMultiplier) as Float

    log.warn("total rank score = " + totalRankScore)




    log.warn("missing a rank value\n" + "total rank score = " + totalRankScore)


return totalRankScore


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