updating avatar picture not working?

[Carmen Sales]

Before the avatar by default was the 1st letter of the user name. But this has been changed.

With the latest upgrade from Jirayou we cannot update or upload a new picture for an avatar.

I tried several times and different formats with no luck.

Why is this?

Thanks,

Carmen

[Ramiro P]

Hi, it seems you have the same problem as this newer question. If that is the issue you can follow this Jira issue where they are tracking these matter

[Tim C]

I would make sure the permission scheme hasnt been adjusted. I would also recommend reviewing the field configuration to verify nothing has changed. And also verify the user has the correct permissions to be assigned the issue.

[Tim C]

I would make sure the permission scheme hasnt been adjusted. I would also recommend reviewing the field configuration to verify nothing has changed. And also verify the user has the correct permissions to be assigned the issue.

[Jobin Kuruvilla [Adaptavist]]

Have you modified the permission schemes? Does it include the user or developer role in the 'Assignable user' permission?

[Jarod Pickering]

Just cheked and the developer role is in the assignable user permission