setting up SMTP mail server

[Mohd_Zakir]

Hello Team,

I want setup SMTP mail server.

And when I am trying with Time out 10000, then

When I doing telnet from Jira configured server (Linux Server)

telnet smtp.gmail.com 465

connected (connection getting connected)

tried with 25, 587 also no issues with them.

And I tried to send a test email (failed)

I also Enabled IMAP access in my gmail account settings 

Not sure how to fix it.

Please suggest me correct path to fix it.

I have prometheus setup, if anything went wrong/down etc I will get an email from prometheus alertmanager, now I want to use the same email address in Atlassian Jira, once that email comes to Jira, It should create a ticket.

Any help would be highly appreciated.

Thank you.

[Nitram · Accepted solution]

Hi,

We can hide the create issue.This can be done. You need to create a plugin and you need to add some java script code. With the above you can hide the create issue.I will post the code below.This is just a example to hide the create issue button, you can add more logic if you want.

jQuery(document).ready(function($) {
    JIRA.bind(JIRA.Events.NEW_CONTENT_ADDED, function (e,context) {
        hideFunction();
    });
    hideFunction();
    function hideFunction(){
         AJS.$('#issues_new_issue_link_lnk').hide();
    }
});

your atlassian-plugin.xml will look like this

<web-resource key="hidecreateissue-js" name="createissue">
        <description>show or hide create issue in menu
        </description>
        <resource name="hidecreateissue.js" type="download"
            location="templates/js/hidecreateissue.js" />
        <context>atl.general</context>
    </web-resource>

[Nitram]

Hope this helps

[Ryan Aherne]

didn't work for me.

[David Luke]

Tried this in my banner announcement based on the above. No luck. Not working for me in JIRA 6.4.

<script type="text/javascript">
(function($) {
 
AJS.$("#find_link").live("click", "#issues_new_issue_link", function(){
   AJS.$("#issues_new_issue_link").live("mousedown", "#issues_new_issue_link_lnk", function(){      AJS.$('#issues_new_issue_link').removeClass('create-issue');
   });
});
 
})(AJS.$);
</script>

Ideas? Thanks. --Dave Luke

[David Luke]

Does this also require a custom plug-in, like in the original recommendation?

[Ryan Aherne]

Using JIRA 6.1.7, I used the below pasted into the Announcement Banner to disable the Issues>Create issues popup.

AJS.$("#find_link").live("click", "#issues_new_issue_link", function(){
   AJS.$("#issues_new_issue_link").live("mousedown", "#issues_new_issue_link_lnk", function(){      AJS.$('#issues_new_issue_link').removeClass('create-issue'); 
   });
});

[Nitram]

Thanks for the screen shot, will tell you what to do in few mins.

[swati sneha]

Thanks

Swati Sneha

[Nitram]

Hi,

Can you post me a screen shot to help you ?