"Could not retrieve billable hours for worklog" Error

[Krithica Gowri Shankar]

":2017-04-19 10:30:02,449 http-bio-8443-exec-84 ERROR 629x18947202x1 17guiyq 156.117.95.114 /rest/tempo-planning/1/folio/21/overview/ [c.t.f.service.workedhours.JIRAWorkedHoursProviderServiceImpl] Could not retrieve billable hours for worklog [54780] : [A work attribute value for worklog id '54780' and work attribute id '1' does not exist]"

Getting above error in jira logs. Not sure what is issue. Please suggest a solution.

Also we have worklog id, how to find the issue or project of the corresponding worklog id.

Thanks,

Krithica

[Mark Lang]

I figured this out.  You can use the bulk update feature (even if it is one issue) and change the sprint value.  The other option is to use the JIRA Agile REST APIs - https://docs.atlassian.com/jira-software/REST/latest/

[Walter Buggenhout]

Hi Mark,

When you assign an issue to a sprint, you actually fill out the value representing the sprint in the Sprint custom field. If you want to be able to modify or remove the sprint easily, you can add the Sprint custom field to the view and edit screens that you are using for your project(s). From then onwards, you can simply select the desired sprint for your issue from the issue screen itself.

If you're unsure which screen is being used to view or edit your epic or other issues, go to the issue you want to change. Click the Admin button and select "Where is my field?" (you need administrator permissions for this). Select the Sprint field from the list. JIRA will point you in the right direction on where you should be taking action.