copy Select List (single choice) to Component(s)

[Thomas Björklund]

I have a custom field that is a Select List (single choice), 

When this is selected in Jira Service Desk, I want the selected value to be copied to the Components field in a new, different Software project. 

How can I accomplish this? 

I've tried adding the {{customfield_10188}} to the components field as an automation within service desk as well as in the end project when an issue is created. 

but I cant get it to work. 

How do I pick the selected option from custom field, to populate Components?  

[Fabio Racobaldo [Catworkx]]

Hi Rajesh,

the first thing that I suggest to do is to increase JVM parameters https://confluence.atlassian.com/x/CBc

This is a very usual approach to increase JIRA performances in order to avoid OutOfMemory issues.

Moreover, I suggest to install JAVA Melody plugins for jira monitoring.

Hope this helps,

Fabio

[Andris Grinbergs]

atlassian-jira.log and catalina.out and syslog

[rajesh174u]

2014-05-15 13:03:46,874 TP-Processor66 WARN helmut.mischka 775x221112x48 10z3ht0 10.110.27.57 /rest/gadget/1.0/issueTable/filter [NoModule] Could not find JDBC driver class named com.mysql.jdbc.Driver.

[Andris Grinbergs]

This should not stop Jira.

[rajesh174u]

Caused by: com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericDataSourceException: Unable to esablish a connection with the database. (Communications link failure

The last packet successfully received from the server was 1 milliseconds ago. The last packet sent successfully to the server was 1 milliseconds ago.)
at com.atlassian.jira.issue.managers.DefaultIssueManager.getIssue(DefaultIssueManager.java:110)

is this cause?

[Andris Grinbergs]

Don't know if it is the cause, but you should fix it anyway, it's not correct behavior.

[Luciano Fagundes]

Rajesh

It seems that either you are having a network or database problem with is causing the connection to the DB fail. I'd check the database server health and logs to see if it the DB is oscilating from unhealthy to healthy state. In addition you can tune your dbconfig.xml to survive connection closures. You may refer thi KB: https://confluence.atlassian.com/display/JIRA/Surviving+Connection+Closures

Hope this helps!