User can't create tickets

[Alison Files]

What we are seeing:

• He can login to JIRA and when he does he can see his dashboards with ticket information
• He tries to go to any projects and the links on the left of the screen never leave their grayed out state 
• When he clicks the "Create" button he gets an error but he is the only one getting the error - no one else has a problem. - error that the Jira server could not be contacted
• Then we noticed he had a weird error even before logging into JIRA - Again, no one else sees this error - error "We've detected a potential problem with Jira's Dashboard configuration that your administrator can correct."
• This error has a link for more information.  Clicking that brings you to "Dashboard Diagnostics: Mismatched URL Scheme...

We have tried:

• Different browsers
• Clearing Cache and incognito mode
• I checked his permissions in JIRA (multiple areas)
• With VPN on and off
• Resetting his router
• Restarting his computer
• Windows Updates
• Virus Scan

[Jobin Kuruvilla [Adaptavist]]

https://studio.plugins.atlassian.com/wiki/display/GRV/Scripted+Fields is a good option to do things like this. Or create your own custom field and do this calculation in "view" template.

[BMueller]

Thanks, but I have a bigger problem - I can't get the calculated field to do what I want anyway, so it doesn't matter if it's in percentages or not.

I still want to display the results in percentage if I can ever get the math to work - but I don't think your propsed solution will work for me.

Thanks