Upgrade done from Jira version 8.13.22 to 9.4.10, but getting 1 issue while creating Jira Issue

[Vishal Petkar]

After Upgrading from Jira version 8.13.22 to 9.4.10. Its done but while creating a issue, its throwing some error.

' java.lang.NoSuchMethodError: 'java.lang.Object com.atlassian.jira.util.JiraUtils.loadComponent(java.lang.Class)'

Please help me with this, if anyone know the solution of it.

[JamieA]

This is a good answer for you: https://answers.atlassian.com/questions/2/what-reporting-capability-is-available-from-jira?page=1#16167

[Beth Schaefermann]

Great link!

[Beth Schaefermann]

Try a two-dimensional filter statistics gadget where one criteria is Assignee and the other is Issue-Type.

[Beth Schaefermann]

Nevermind. I just tested it out and now I see your problem. I have to go to a mtg, but I will play with it for a bit when I get back and see if I can figure something out.

[Beth Schaefermann]

It's a short term, crap work-around before I poke around, but one option is to create a dummy issue-type and assign one to every one on the team. Like I said... crap work around, but if you really need it...

[Beth Schaefermann]

Spent some more time on this, and the only way that I can see using out-of-the-box default gadgets provided is to either add an extra of any issue type assigned to each person on the team (and know that you always have at least one dummy issue assigned in that row), or add a dummy issue type if you have JIRA-admin rights called Project Membership or something, where everyone on the team has one issue. That forces the people who have no issues assigned to them to show up on your two-dimensional gadget. The problem is that your query has no data returning that has the assignee and thus doesn't know to show the assignee who has no issues. That's the sacrifice made to have better flexibility with the gadget.

The alternative is to code your own gadget or look for "safe" gadgets that might serve the purpose.