Unable to get the data of a single line text custom field in JQL even though value available in tic

[Roffy Jose]

Hi Team,

We have a single line text custom field which has values in  the "Story" issues, but when we search it using "More" option of JQL it is not returning any results.

Here is the scenario

Project : Test 123

single text custom field: US ID 

We are already using a separate context for the custom field by tagging it to the project123 and issue type Story

We are using a "Free Text Searcher" template for this custom field.

Below is the screen shot of the JQL 

Below is the screen shot of the JQL after using "More" option for "US ID" for value =US10.16 

 

Please help us to resolve this issue.

Thanks!

Roffy Jose

[Joe Budzowski]

#if ($authcontext.loggedInUser.name)
#if ($jiraUserUtils.getGroupNamesForUser($authcontext.loggedInUser.name).contains('releasers'))
<script>
alert('user is in releasers');
</script>
#else
<script>
alert('user is not in releasers')
//add some code to disable elements that enable release of a version, like the Release button
</script>
#end
#end